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Channel: USAA cancelled access to my banking account because I was incarcerated. Is this legal?!
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USAA cancelled access to my banking account because I was incarcerated. Is...

I have been banking with USAA since 2001 through basic training, AIT, Jump School, and two deployments. After coming back from combat in 2004, I started to have symptoms of what I now know to be PTSD....

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Re: USAA cancelled access to my banking account because I was incarcerated....

Call customer service and ask to speak to a supervisor. You have a mental illness and are being treated for it. Your incarceration evolved from this not being treated and you feel like you are being...

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Re: USAA cancelled access to my banking account because I was incarcerated....

No I was not incarcerated for any type of money or insurance related thing at all.  The thing is, I was the one who called USAA and asked them for an auto insurance quote.  They denied me a quote, and...

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Re: USAA cancelled access to my banking account because I was incarcerated....

if USAA has not flagged you for insurance, have you checked another insurance company? The first thing I would do is withdraw all funds and set up another account/bill pay with a local credit union or...

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Re: USAA cancelled access to my banking account because I was incarcerated....

About the only reason that I know of that USAA will block internet access is if they suspect identity theft or fraud. The idea that they would do so to prevent you from applying for insurance online...

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Re: USAA cancelled access to my banking account because I was incarcerated....

There is something going on here that either you are not telling us, or you don't know about. This has absolutely NOTHING to do with trying to get an insurance quote. I agree with Nickfuhs, there has...

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Re: USAA cancelled access to my banking account because I was incarcerated....

USAA member for years. Something is going on that is missing in your comment. But, like they say, if you don't like a retail take your $$$ elsewhere.

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Re: USAA cancelled access to my banking account because I was incarcerated....

I talked with USAA today specifically the member resolutions department and I was told that they have a clause called moral turpitude whereby USAA can cancel any account they wish and not do business...

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Re: USAA cancelled access to my banking account because I was incarcerated....

And in order to clarify, I was told initially that they were going to restrict my access to online banking so I couldn't 'fraudulently' open an auto insurance policy.  Then, today (3-26-2013) I was...

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Re: USAA cancelled access to my banking account because I was incarcerated....

Haloabn wrote: "By rejecting my service, I feel like USAA is telling me I have fallen, and I am not worthy to get back up." HALOABN: You are worthy, but USAA will not help you.USAA is first and...

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Re: USAA cancelled access to my banking account because I was incarcerated....

Was USAA that good to you? Don't take it personal, it's business. They aren't doing anyone any favors, we are all just numbers to them. Any company really, just miss a payment and they can't wait to...

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Re: USAA cancelled access to my banking account because I was incarcerated....

let it go.....go to another bank, it is that simple. you are taking being a veteran a little to far, this is simply a business decision based on your past actions.  move on and get another bank.

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Re: USAA cancelled access to my banking account because I was incarcerated....

I feel your pain. I could only imagine how this made you feel and they suck. Not you. Don't waste another dime or your time and you are worthy. Their loss as you have stated that's money lost on their...

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Re: USAA cancelled access to my banking account because I was incarcerated....

They turned me down, because my son is in prison and might some day, will get out and come live with me, until he gets on his feet, i told them, damn straight, i would takehim in and to take their...

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Re: USAA cancelled access to my banking account because I was incarcerated....

i just filed a complaint with my state insurance commission, they wanted to know why, i told them for USAFF being AH's

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Re: USAA cancelled access to my banking account because I was incarcerated....

and yeah, i am mad as hell!!

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Re: USAA cancelled access to my banking account because I was incarcerated....

You responded to a months old conversation. If you don't want to do business with them, that's your decision. If they don't want to do business with you, that's their right. A LOT of people find them...

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Re: USAA cancelled access to my banking account because I was incarcerated....

They can shove their Moral Turpitude up their azz! They have no right to judge anybody!

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Re: USAA cancelled access to my banking account because I was incarcerated....

Actually, they have every right to decide who they do business with. Nuff said - closed

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